Industries · 01
Retail & E-commerce
Unify storefronts, inventory, and fulfilment so every order moves faster — and every customer sees one brand.
The SoftC profile states that SoftC's reach covers the Middle East, Asia Pacific, USA, Canada, and Africa and also shows 50+ enterprise client experience.
Many companies have systems, data, teams, and processes working in separate places. SoftC helps connect them into a clearer, smarter operating model through business applications, automation, data, AI, cyber security, governance, and infrastructure support.
We help businesses implement, integrate, support, upgrade, and optimise ERP and business applications across platforms such as Oracle, SAP, Microsoft Dynamics, Odoo, ERPNext, and Zoho.
We automate manual workflows, approvals, document processing, order management, finance operations, and reporting so teams can work faster with fewer errors.
We help organisations turn business data into useful dashboards, reports, insights, and decision-making tools.
We apply AI to customer support, process optimisation, predictive analysis, generative AI use cases, and business decision-making.
We help protect business systems, cloud environments, applications, data, and users through managed security services, governance, compliance, and advisory support.
We support stronger project control, risk management, documentation, reporting, audit trails, and compliance frameworks.
SoftC supports sector-specific transformation across retail, distribution, education, food and agri, enterprise, and government.
Retail businesses need connected systems across stores, e-commerce, inventory, payments, customer service, finance, and fulfilment. SoftC helps retailers modernise their technology foundation with ERP, POS integration, AI chatbots, finance reconciliation, dashboards, automation, and secure infrastructure.
CPG and distribution companies depend on fast product movement, accurate orders, strong supply chain visibility, and reliable finance operations. SoftC supports the digital backbone needed to manage sales orders, purchase orders, procurement, inventory, warehouse operations, approvals, and reporting.
Education providers need secure, reliable, and easy-to-use systems for students, staff, finance, operations, and management. SoftC supports education organisations with business applications, cloud infrastructure, data dashboards, student service automation, cyber security, and governance.
Food and agri businesses need visibility from sourcing to storage, production, distribution, retail, and finance. SoftC helps food and agri companies improve control through ERP, supply chain systems, warehouse visibility, automation, analytics, and governance.
Enterprise and government organisations need reliable systems, strong governance, secure infrastructure, clear reporting, and controlled delivery. SoftC supports large organisations with ERP, application integration, cyber security, data governance, project governance, automation, and managed services.
SoftC focuses on practical outcomes: faster processes, better visibility, stronger control, and more confident growth.
Examples of how SoftC helps businesses automate support, order processing, and finance operations.
Retail and e-commerce business with 800+ employees and 24/7 online customer activity. 60% fewer human-handled queries · 35% lower support costs
Large trading and distribution company in the Gulf region. 70% faster SO to PO processing · 80% fewer errors
Retail/e-commerce business handling 80,000+ monthly transactions across gateways and banks. 90% less manual effort · 12→3 days to close
We start with the operational challenge, not just the software.
Our work covers ERP, automation, data, AI, cyber security, infrastructure, and governance.
From strategy and implementation to integration, optimisation, support, and managed services.
SoftC focuses on long-term customer relationships, quality delivery, and practical outcomes.
SoftC brings together leadership experience across transformation, integration, automation, AI, data, cyber security, and business operations to support clients from strategy to delivery.
Sunil Nair
Mikhael Charbin
Rana Charbin