Legal
Privacy Policy
This policy explains how SOFTC collects, uses and protects personal information when you visit this website or contact us.
Last updated: 3 October 2026
Who we are
SOFTC is a business and technology consultancy. In this policy, "SOFTC", "we", "us" and "our" refer to SOFTC and the companies in its group that operate this website.
Information we collect
We collect the information you choose to give us, for example when you complete our contact form: your name, business email address, company, job title, industry and the details of your enquiry.
When you browse the website we also collect limited technical information, such as your browser type, device, pages visited and the date and time of your visit. Some of this is collected through cookies, as described in our Cookie Policy.
How we use your information
We use personal information to:
- respond to your enquiry and discuss how we can help
- provide, operate and improve this website
- keep the website and our systems secure
- meet our legal and regulatory obligations
We only send marketing communications where you have agreed to receive them, and you can opt out at any time.
Legal basis
Where the law requires one, we rely on your consent, on our legitimate interest in responding to enquiries and running our business, on taking steps you have asked for before entering into a contract, or on our legal obligations.
Sharing your information
We do not sell your personal information. We share it only with:
- service providers who host the website and help us operate it, under contracts that require them to protect your information
- professional advisers, where necessary
- authorities, where the law requires us to
International transfers
SOFTC works with clients and teams in several countries, so your information may be processed outside the country in which you live. Where this happens, we take reasonable steps to make sure it remains protected.
How long we keep it
We keep personal information only for as long as we need it for the purposes above, including any legal, accounting or reporting requirements, and then delete or anonymise it.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, to withdraw consent, and to complain to a data protection authority. To make a request, contact us using the details below.
Security
We use appropriate technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page, with the date it was last updated.
Contact us
If you have a question about this policy or how we handle your information, please get in touch through the Contact page on this website.